A subset of customers cannot access the CIAL360 web app
Apr 17, 17:11 EDTResolved - EN-USA fix has been implemented, and the platform should be accessible to all clients.PT-BRUma correção foi implementada e a plataforma deve estar acessível a todos os...
View ArticlePartial delays in delivering CKR and CKR+
Apr 23, 12:50 EDTResolved - EnNew reports are delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram...
View ArticlePartial delays in delivering reports
Apr 29, 15:58 EDTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered shortly. All report orders were received and processed.Pt-BRNovos relatórios estão...
View ArticlePartial delays in delivering reports
May 2, 11:19 EDTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered shortly. All report orders were received and processed.Pt-BRNovos relatórios estão...
View ArticleA subset of customers cannot access the CIAL360 web app
May 2, 13:54 EDTResolved - EN-USA fix has been implemented, and the platform should be accessible to all clients.PT-BRUma correção foi implementada e a plataforma deve estar acessível a todos os...
View ArticleAccess to C360 web app
May 3, 15:18 EDTResolved - EN-USThe platform should be accessible to all clients.PT-BRA plataforma deve estar acessível a todos os clientes.ESLa plataforma ya debe ser accesible para todos los...
View ArticlePlanned maintenance upgrades
May 6, 19:45 EDTMonitoring - We want to let you know about a key system upgrade today that didn’t go according to plan. In recent months we have seen significant increases in system usage by customers....
View ArticlePartial delays in delivering CKR and CKR+
May 17, 09:49 EDTResolved - EnNew reports are delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram...
View ArticleCIAL360 Maintenance Window
May 18, 15:09 EDTCompleted - The scheduled maintenance has been completed.May 18, 14:09 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 17,...
View ArticleC360 Maintenance Window until the end of May
May 20, 10:56 EDTUpdate - Customers should be noticing a significant improvement in CIAL360 application performance. We continue to optimize the platform and underlying systems until the end of the the...
View ArticleCKR & Reports API
May 20, 10:00 EDTResolved - Our alerting systems identified instabilities in the CKR API. Our teams identified the problem and restored functionality.
View ArticleA subset of customers cannot access the CIAL360 web app
May 21, 09:19 EDTResolved - EN-USA fix has been implemented, and the platform should be accessible to all clients. If you're still facing issues, clear your caches and try again.PT-BRUma correção foi...
View ArticleDelays in viewing new orders and decisions in C360
May 28, 18:46 EDTUpdate - En-US:As we continue our optimizations of CIAL360 through the end of May, we identified an issue causing delays in viewing orders and decisions placed today between...
View ArticlePartial delays in delivering reports
May 31, 23:49 EDTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered shortly. All report orders were received and processed.Pt-BRNovos relatórios estão...
View ArticlePartial delays in delivering reports
Jun 5, 21:45 EDTResolved - EnNew reports are delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram...
View ArticlePartial delays in delivering reports - C360
Jun 7, 14:00 EDTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered shortly. All report orders were received and processed.Pt-BRNovos relatórios estão...
View ArticleUpgrade of data delivery infrastructure
Jun 15, 10:30 EDTCompleted - The scheduled maintenance has been completed.Jun 15, 04:30 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 14,...
View ArticlePartial delays in delivering reports
Jun 19, 08:26 EDTResolved - EnNew reports are delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram...
View ArticleA subset of customers cannot access company page / order reports
Jun 22, 18:44 EDTIdentified - En:The issue has been identified and is being planned for implementation tomorrow, Sunday, June 23rd. If you are an impacted customer and need a report urgently, please...
View ArticlePartial delays in delivering reports
Jun 26, 14:18 EDTResolved - EnNew reports are delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram...
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