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Delays in delivering CKR and CKR+

Nov 8, 14:24 ESTResolved - Pt-BR:Os serviços estão operacionais novamente. Além disso, os relatórios em atraso foram entregues. Agradecemos a sua paciência e compreensão durante esse período.En-US:All...

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A subset of customers cannot access the CIAL360 web app

Nov 10, 12:37 ESTResolved - En: A problematic service was identified, and the system recovered as the service restarted. All systems should be operational once again, and the problematic service will...

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Delays in delivering CKR and CKR+

Nov 16, 14:00 ESTResolved - Pt-BR:Os serviços estão operacionais novamente. Além disso, os relatórios em atraso foram entregues. Agradecemos a sua paciência e compreensão durante esse período.En-US:All...

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Partial delays in delivering CKR and CKR+

Nov 22, 15:59 ESTResolved - Pt-BR:Os serviços estão operacionais novamente. Além disso, os relatórios em atraso foram entregues. Agradecemos a sua paciência e compreensão durante esse período.En-US:All...

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Partial delays in delivering reports

Dec 8, 07:57 ESTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered shortly. All report orders were received and processed.Pt-BRNovos relatórios estão...

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Partial delays in delivering CKR and CKR+

Dec 18, 12:51 ESTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes...

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Partial delays in delivering CKR and CKR+

Dec 21, 07:55 ESTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes...

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Partial delays in delivering reports

Jan 10, 01:29 ESTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered shortly. All report orders were received and processed.We would like to extend our...

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Partial delays in delivering CKR and CKR+

Jan 23, 09:00 ESTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes...

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Partial delays in delivering CKR and CKR+

Feb 19, 10:28 ESTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes...

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A subset of customers is facing long loading times when accessing CIAL360

Feb 28, 14:08 ESTResolved - En: All systems should be operational once again.Pt-BR: Todos os sistemas devem estar operacionais novamente.Esp: Todos los sistemas deberían volver a estar operativos.Feb...

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Partial delays in delivering reports

Mar 1, 14:54 ESTResolved - EnNew reports are being delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes...

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Reports of platform instability

Mar 11, 10:47 EDTResolved - EnFailed reports have been reordered and new reports will be delivered within the SLA. Availability should be displayed correctly.Pt-BROs relatórios com falha foram...

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Partial delays in delivering CKR and CKR+

Mar 12, 09:56 EDTResolved - EnNew reports are all being delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes...

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Reports of platform instability

Mar 19, 13:15 EDTInvestigating - EnWe are currently investigating issues with the creation of reports.Pt-BRNo momento, estamos investigando problemas com a criação de relatórios.EsActualmente estamos...

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Partial delays in delivering CKR and CKR+

Mar 20, 11:51 EDTResolved - EnNew reports are delivered within SLA, and pending reports should be delivered.Pt-BRNovos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram...

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A subset of customers cannot access the CIAL360 web app

Mar 21, 13:53 EDTResolved - EN-USA fix has been implemented, and the platform should be accessible to all clients.PT-BRUma correção foi implementada e a plataforma deve estar acessível a todos os...

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Issues on the availability of CKR and CKR+ on CIAL360.

Mar 28, 09:18 EDTResolved - En: A fix has been implemented and report availability has been restored. We apologize for the inconvenience and thank you for your patience.Pt-BR: Uma correção foi...

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QCR Reports Instability

Apr 4, 13:51 EDTInvestigating - En:We are aware of an incident where the protests in QCR reports are unavailable and are working on a solution. During this period, said report can be ordered but will...

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Major Platform Security Upgrade

Apr 14, 08:55 EDTCompleted - The scheduled maintenance has been completed.Apr 13, 22:05 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 13,...

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